Service provider within the meaning of Section 5 German Telemedia Act (Telemediengesetz, TMG):
Ortel Mobile GmbH
E-Plus-Straße 1
40472 Düsseldorf, Germany
Contact:
Telephone: 0177-177-1138*
Fax:
0211 17148299
E-mail:
info(at)ortelmobile.de
Online platform for online dispute settlement:
The European Commission provides an online platform for online dispute settlement related to consumer issues. The platform can be found here: http://ec.europa.eu/consumers/odr/
Ortel Mobile GmbH does not participate in dispute resolution before a consumer arbitration board, in accordance with Section 2 (36) of the VSBG (German Law on Settlement of Consumer Disputes).
District court: Düsseldorf HRB 54154
Tax ID number: DE 814705521
Managing Directors:
Stefan Borgschulte, Gregor Fränzel, Thorsten Wagner
Regulatory body:
Federal Network Agency for Electricity, Gas, Telecommunications, Post and Rail (Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen), formerly
Regulatory Authority for Telecommunications and Post (Regulierungsbehörde für Telekommunikation und Post), higher federal authority within the scope of business of the Federal Ministry of Economics and Technology in Bonn:
Tulpenfeld 4
53113 Bonn, Germany
Tel.: 0228/14-0